All ten fibre-enabled street cabinets that were programmed to be installed in Bradley Stoke in order to bring superfast broadband to up to 3,500 homes that did not previously have access to it have now been declared “live and ready for service”.
The final cabinet to go live, no. 38 (on Brook Way, opposite the junction with Dewfalls Drive), is now accepting orders – although a source at South Gloucestershire Council (SGC), which is overseeing the state-aided upgrade project, cautioned that it might take “a couple of weeks” for all internet service providers to update their databases.
Cabinet no. 38 is one of four new fibre-enabled cabinets that have been installed in Bradley Stoke to service lines that were formerly ‘exchange only’ (EO), meaning that they were directly connected to the Almondsbury telephone exchange without passing through a street cabinet.
Work on the upgrade project began in earnest last February, starting with cabinet no. 35 on Webbs Wood Road. The first customer on that cabinet is believed to have been connected in early April.
Those on EO lines (understood to number around 1,700 homes in Bradley Stoke), had to wait the longest to receive the new service, with most finding they were unable to order until December.
SGC is yet to publish the list of postcodes served by cabinet no. 38 on its Where and When webpage, but one Journal reader in Merryweather Close has reported that he is served by the cabinet and has managed to place an order.
The postcodes currently listed for two other cabinets that were recently declared “live and ready for service” (nos. 30 & 36) appear to be incorrect as none of them are in Bradley Stoke, but feedback from Journal readers suggests they serve Oaktree Crescent and Stanshaws Close.
Unfortunately, the news is not all positive, as The Journal is receiving reports that some cabinets upgraded last summer have now “reached capacity”, meaning that no further orders are being accepted until “capacity can be restored”. This is currently the situation at cabinet no. 34, for which the BT Broadband Availability Checker is currently giving a projected date of 11th February 2015 for the restoration of capacity.
A source at South Gloucestershire Council told The Journal:
“On-going capacity needs for cabinets are part of Openreach’s operational responsibilities and are not related to our Superfast Broadband programme.”
“Openreach inform us that their timeline to increase capacity to a cabinet depends on the type of work needed. For example, an additional card upgrade may take a few weeks to plan and complete, whereas a copper wire upgrade may take a few months.”
“In normal circumstances Openreach’s monitoring arrangements would mean that this is done in advance of full capacity being reached, but where there is sudden and quick uptake (such as with the roll out programme) this is not always possible.”
Please help us keep our Superfast Broadband Upgrade Status page up-to-date. If you live within the SGC project intervention area and still can’t order fibre broadband, please leave a comment on this story, including your street name and cabinet number (the latter can be found using the BT Broadband Availability Checker; see instruction on the Superfast Broadband Upgrade Status page).
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