Posts Tagged ‘Royal Mail’

Jack Lopresti MP: News round up for January

Posted on Thursday 7th February 2019 at 8:06 pm by SH (Editor)

Photo of Jack Lopresti MP with Rob Patterson, site manager of the Bristol Mail Centre.

Just before Christmas, I was delighted to visit the Royal Mail Sorting Office in Patchway, where they were working hard to handle the Christmas peak of 6 million cards, letters and parcels throughout the festive period. Everyone working for the Royal Mail delivers a vital service for everyone ensuring that we all receive our much wanted Christmas post. It was also great to meet with Rob Patterson, the site manager, to receive an update on a multi-million-pound investment in the facility over the next year that will ensure local jobs, as well as continuing to provide great service for our area.

I was extremely pleased about the recent government announcement that funding for the police will increase by up to £970 million next year, which is the biggest increase since 2010. I met with The Rt Hon Sajid Javid MP, the home secretary, to discuss what these increases will mean for our area. Local police funding will be increased by 7.5 percent, meaning Avon and Somerset Constabulary could receive over £21m in the next financial year.

Furthermore, the Home Office has also committed to fighting serious and organised crime, including economic crime and drug trafficking, with a £90 million investment in national, regional and local capabilities. This increased funding, alongside other measures, will help ensure that police have the powers and resources needed to keep our communities safe.

It is great that the M1 MetroBus route finally began operations at the start of January. It offers a much needed link between Bradley Stoke and the city centre, with regular services that cut journey times. The M1 runs from Cribbs Causeway, stopping in Bradley Stoke, Stoke Gifford and at UWE before heading into the city centre.

If you would like to discuss anything with me, be it as a resident, organisation or business, please contact my constituency office in Bradley Stoke on 01454 617783 or email me on to arrange a suitable surgery time, or to arrange a visit to your premises. For further details, visit

Photo: Jack Lopresti MP (right) with Rob Patterson, site manager of the Bristol Mail Centre.

This article originally appeared in the February 2019 issue of the Bradley Stoke Journal magazine (on page 18). The magazine is delivered FREE, EVERY MONTH (except August), to ALL 8,700 homes in Bradley Stoke. Phone 01454 300 400 to enquire about advertising or leaflet insertion.

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Cost-cutting measures to blame for recent post delivery problems

Posted on Wednesday 8th April 2015 at 7:39 pm by SH (Editor)

Royal Mail Patchway Delivery Office.

Increasing levels of dissatisfaction with the standard of Royal Mail’s postal delivery service in and around Bradley Stoke in recent weeks are the result of “modernisation and transformation” changes that have recently been introduced at the Patchway Delivery Office, The Journal can reveal.

A message posted on our Facebook page on 13th March by a reader who said she was frequently receiving letters and parcels meant for other houses (including items that were meant to be ‘signed for’ but had just been pushed through the letterbox), attracted scores of comments from readers reporting similar experiences, along with reports of post being delivered much later in the day than previously.

Postman doesn’t ring

Other readers have complained of ‘not at home’ notes being posted through doors and parcels being taken back to the delivery office without the postman even bothering to ring their doorbell.

See below for a small selection of the comments made by readers on our Facebook page. For the full discussion threads, see post #1 & post #2.

Transformation programme

When we brought the complaints to the attention of Royal Mail’s press office, we were given the following statement by spokesperson Val Bodden:

“Royal Mail has recently made changes to our local delivery operations in the Bradley Stoke area for the delivery of BS32 postcode mail, as part of our ongoing modernisation and transformation programme. These changes are essential to respond to changes in the postal market, as we are now delivering fewer letters but more parcels. Our changes help to safeguard the future of the service and place the company on a viable and sustainable footing.”

“The time customers receive mail will depend on where they live on the delivery route. This may be later or possibly earlier than previous delivery times. Mail is being delivered daily and the majority of people will get their mail by lunchtime. It may also mean that some customers will also have a different postman or woman.”

“These changes will require a period of adjustment for our staff. There have been a few teething problems as we bed in the changes and postmen and women adapt to new routes. We apologise if customers have seen an impact from our changes.”

“However, Royal Mail is doing everything possible to maintain a high level of service that our customers expect and deserve. If any customer has any concerns about their mail service, they should contact Royal Mail Customer Services on 03457 740740 or visit our website at

More: Selected comments left on the BSJ Facebook page »

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[Forum] “Poor service” as last posting time at Baileys Court changed to 4.15pm

Posted on Monday 16th March 2015 at 8:47 pm by Ambs (Forum)

Collection times shown on a Royal Mail post box at Baileys Court, Bradley Stoke, Bristol.

Just noticed that the Royal Mail seems to have changed the last posting times at Baileys Court from 6pm to 4.15pm – really poor service in my opinion. What do others think?

Always lots of people posting down there just before 6pm. We already have a very poor post office service, particularly in the south of Bradley Stoke. Now we can’t even post things out at the end of the working day.


Ed: Collection times have also changed at several other post boxes in Bradley Stoke and Little Stoke. Here is a list compiled by our staff and readers (provided without liability):

  • Bowsland Way (near Paddock Close): Mon-Fri 5.15pm; Sat 12.130pm
  • Woodlands Lane (near Hawkley Drive): Mon-Fri 5.30pm; Sat 11.30am
  • Woodlands (near Beaufort Park): Mon-Fri 6pm; Sat none
  • Woodlands Lane (near Woodlands Park): Mon-Fri 5.30pm; Sat 12.15pm
  • Bradley Pavilions (Tesco Express): Mon-Fri 5.15pm; Sat 11.45pm
  • Courtlands: Mon-Fri 4.30pm; Sat 12 noon
  • Willow Brook Centre: Mon-Fri 4.30pm; Sat 11.30am
  • Linden Drive: Mon-Fri 4.15pm; Sat 11.15am
  • Baileys Court Road (near Sherbourne Avenue): Mon-Fri 4.15pm; Sat 11.45am
  • Baileys Court (Tesco Express): Mon-Fri 4.15pm; Sat 12.15pm
  • Baileys Court Road (near Huckley Way): Mon-Fri 4.15pm; Sat 12 noon
  • Webbs Wood Road (near Lavender Way): Mon-Fri 9am; Sat 7am
  • Gloucester Road (near The Common): Mon-Fri 4.30pm; Sat 11.45am
  • Chelford Grove: Mon-Fri 4.45pm; Sat 12 noon
  • Stoke Lane (near Bourton Avenue): Mon-Fri 4.45pm; Sat 12 noon
  • Little Stoke Lane (near Brockley Close): Mon-Fri 9am; Sat 7am
  • Little Stoke Post Office (Kingsway): Mon-Fri 5pm; Sat 12.15pm

Maps showing locations of post boxes:

N.B. Collection times shown on the above maps may be inaccurate.

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Royal Mail says “no” to new post office for Bradley Stoke

Posted on Friday 30th December 2011 at 3:29 pm by SH (Editor)

Post office at Bradley Pavillions, Bradley Stoke, Bristol

Bradley Stoke Town Council has been told by Royal Mail that it has no plans to provide a larger post office in the town.

The news, revealed during public questions at a recent Council committee meeting, will come as a disappointment to the vast majority of the 273 people who responded to a recent Council consultation to assess demand for better post office facilities in Bradley Stoke.

The survey, conducted between August and October this year, saw 92.7% of respondents express the view that there is a need for a larger post office in Bradley Stoke, with 76.6% specifically calling for a post office to be provided at the Willow Brook Centre.

The results of the consultation were sent to the Royal Mail, Tesco, the Willow Brook Centre and the local MP.

Speaking at this month’s meeting of the Leisure, Youth & Amenities Committee, Town Clerk Sharon Petela said a response had now been received from someone “high up” in Royal Mail.

According to Mrs Petela, who said she didn’t have the letter to hand as she was planning to reveal its content at the next Full Council meeting in January, the response could be summed up as: “nothing’s going to happen”.

More: Royal Mail to look at Pear Tree Road queuing time issue »

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