Posts Tagged ‘electricity’

Power surge shuts Bradley Stoke Tesco Extra store for six hours

Posted on Wednesday 14th January 2015 at 9:12 pm by SH (Editor)

People queuing outside the Tesco Extra store in Bradley Stoke after it was was closed due to problems with electrical equipment following a power cut.

An electrical “power surge” caused computer systems to crash at the Tesco Extra store in Bradley Stoke today, resulting in the store being closed to customers for more than six hours.

The Journal understands that tills and other electronic equipment at the store “went down” as a result of the power supply incident and subsequently failed to reset themselves correctly.

Journal readers reported on our Facebook page shortly after 11am that customers were being turned away from the store, with staff informing them that the tills weren’t working.

A message on the Willow Brook Centre’s Twitter feed at 12.17pm, in response to a query from a customer, read:

“Hi, there has been a power surge locally, Tesco have had to close to reset some systems. Other stores still open.”

Cash dispenser machines (ATMs) and the nearby Tesco petrol filling station were also affected by the incident.

Some other stores at the Willow Brook Centre are believed to have also been affected, but their computer systems recovered quickly and they were able to continue trading within minutes.

Comments by readers on our Facebook page suggest that the power surge was experienced across Bristol with (unverified) reports of computer systems being affected at Asda Cribbs Causeway, Parkway Station and Cabot Circus.

The Tesco Extra store had all but one of its shutters down for the entire afternoon. Shortly before 1pm, security staff were telling customers that it might be “one or two hours” before the store would re-open.

Eventually, at around 5.20pm, an announcement over the store’s loudspeaker system called staff back to the tills and customers were allowed to enter the store again from around 5.30pm.

The Tesco filling station re-opened at about 5.40pm.

Photo: Customers queuing outside the closed store at around 1pm.

Related links: Facebook posts #1, #2, #3

More: Photo of the closed Tesco petrol filling station. »

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Power cut affects 1,500 Bradley Stoke homes

Posted on Wednesday 8th May 2013 at 11:58 am by SH (Editor)

A new electricity sub-station is installed near the Tesco store in Bradley Stoke.

Around 1,500 properties in central and south Bradley Stoke were without electricity for up to 90 minutes this morning following an unexplained incident at 9.58am.

A spokesperson for Western Power Distribution told The Journal that 1,488 properties were initially affected but this number had dropped to 460 by around 10.20am.

Recorded information on a WPD telephone hotline initially gave an estimate that power would be restored to all consumers by 1pm, but the spokesperson said it was hoped to achieve this by 11.30am.

Investigations are now being carried out to determine the cause of the outage.

Comments left on The Journal’s Facebook page suggest the area affected included: Juniper Way, Marjoram Place, The Bluebells, Hawkins Crescent, Snowberry Close and Hornbeam Close.

Businesses at the Willow Brook Centre were also affected, with one estate agent reporting on Twitter that “intermittent power cuts are confusing the phone system a bit”.

Photo: Archive image of a new electricity sub-station being installed near the old Tesco store in Bradley Stoke (February 2008).

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